Privacy Policy

Introduction

This Privacy Policy explains how sorqantila.top AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website sorqantila.top or use our services. We are committed to protecting your privacy and ensuring transparency about how we handle your personal data in accordance with the General Data Protection Regulation (GDPR) and Danish data protection laws.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information automatically collected through your use of our website.

Information You Provide

• Contact information (name, email address, phone number)
• Professional information (business details, practice information)
• Communication preferences and enquiry details
• Any other information you choose to provide through our contact forms or correspondence

Automatically Collected Information

• Website usage data and analytics information
• IP address and browser information
• Cookie data and tracking information
• Device and technical information

How We Use Your Information

We use the personal data we collect for legitimate business purposes and with appropriate legal basis. How we use your information depends on the services you use and your relationship with us.

• To provide and improve our skincare consultation workflow guide services
• To respond to your enquiries and provide customer support
• To communicate with you about our services and updates
• To analyse website performance and user experience
• To comply with legal obligations and protect our business interests
• To process and fulfil service requests and professional consultations

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfil our contractual obligations and provide services
• Legitimate Interests: For business operations, website improvement, and service development
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting business
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with business transfers or corporate restructuring

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate business interests. The specific retention periods depend on the type of data and the purpose for processing. Generally, we retain contact information for active business relationships and delete or anonymise data when it is no longer needed for legitimate business purposes.

Your Rights

Under GDPR and Danish data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another controller
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or appropriate contractual clauses.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.